SaphirSolution
Recommended Providers
5.0
0.0
Overall Rating
STARS | PERCENTAGE | DISTRIBUTION |
---|---|---|
5 Stars | 77.8% |
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4 Stars | 5.6% |
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3 Stars | 0% |
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2 Stars | 0% |
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1 Star | 16.7% |
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360° Online-Marketing Agentur
Profile Overview
Feedbax Awards
Service providers ranking among the top 20 in our directories are awarded our Top Vendor recognition for the respective directory.
About SaphirSolution
SaphirSolution ist Ihre 360° Online-Marketing Agentur für mehr Performance im Marketing. Entlang des Customer Journeys optimieren wir auftretende Touchpoints mit dem Ziel die Rentabilität Ihrer Werbe-Etats zu steigern.
Unsere Leistungen als Online-Marketing Agentur:
- Suchmaschinen-Optimierung (SEO)
- Suchmaschinen-Anzeigen (SEA)
- Affiliate-Marketing
- Social Media Ads (SMA)
- Social Media Optimization (SMO)
- Marketing Automation
- Web Analytics
- Market Place Optimization (MPO)
- Digital Marketing Consulting
- Conversion Rate Optimization
Do you have any questions about this information?
Contact the vendor and get feedback on your queries in a timely manner.
Locations
Niederkassel
Karl-Hass-Straße 26Expertise
- SEO: 20%
- Social Media Marketing: 15%
- Web Design: 15%
- Affiliate Marketing: 20%
- Pay Per Click: 20%
- Web Analytics: 10%
CMS & Website Builder
- WordPress: 100%
SEO
- OnPage Optimization: 20%
- Link Earning: 20%
- Performance Optimization: 20%
- Content Creation: 20%
- OffPage Optimization: 20%
Social Media Marketing
- Instagram: 35%
- Facebook: 35%
- YouTube: 30%
Pay Per Click
- YouTube Ads: 20%
- Google Adwords: 25%
- Facebook Ads: 30%
- Instagram Ads: 25%
Do you need any of these services?
Contact the service provider and receive an appropriate offer in a timely manner.
Do you need help finding your service provider? We are happy to help you!
Our industry experts will identify the best agencies for your needs, compare their offers and enable you to start a successful project.
Reviews
Feedbax Reviews
1.0
Summary
01 October 2022Hands off! Not at all recommendable in our case. There was absolutely no added value. I can only follow and support the previous recessions. But the tip of the iceberg is the unbelievably bad customer service. The manager does not get back to me, the employees also not. The company is great at sending invoices (in advance!!!)! In debt collection threaten even better! Unfortunately, we now also need a lawyer.
Reviewer Dirk Beckmann Managing Director at GoBeHappy UG
Background
Managing Director, CFO
Challenge
Expanding the visibility of our article listings in the portal's search engine
Solution
Online research
The task was to optimize the article information optimally for the portal's search engine and to to identify the keywords that would generate sustainable sales for our company.
2
Results
none
Hands off! Not at all recommendable in our case. There was absolutely no added value. I can only follow and support the previous recessions. But the tip of the iceberg is the unbelievably bad customer service. The manager does not get back to me, the employees also not. The company is great at sending invoices (in advance!!!)! In debt collection threaten even better! Unfortunately, we now also need a lawyer.
nothing at all!!!
...
Integrated Reviews
Disappointing experience - hands off! I would like to share my extremely negative experience with Saphirsolutions to prevent other potential customers from making similar mistakes. After a promising initial conversation with Ms. Anna-Lena, in which I was promised the blue sky, I decided to sign a contract to set up a Google Ad account. Unfortunately, this turned out to be a big mistake. As soon as the contract was signed, the initial sympathy and helpfulness suddenly disappeared. My questions remained unanswered and my emails were not responded to at all. Ms. Anna-Lena's promise to be available at all times was nothing more than empty words. It became clear that Saphirsolutions has a lack of knowledge and that hidden costs only emerge afterwards. Customer service is non-existent and communication is disrespectful. Overall, I can only strongly advise against working with Saphirsolutions. It is a company that does not keep its promises, lets customers down and is not transparent about costs. My experience has been thoroughly disappointing. I hope that my review will help others to make the right decision and protect themselves from similar inconveniences. Perhaps someone from Saphirsolutions will now get in touch to resolve these issues and provide customer-oriented service. Conclusion: Zero stars would be appropriate.
0Thank you for your positive feedback! We are delighted that you are satisfied with our service. Your praise motivates us to continue to do our best.
Cold marketing - just write you some Telegram messages and then delete the history. Not good bussiness practices
0Hello Tim, Thank you for the tip. We do not use Telegram in sales or anywhere else. The message you described is not from us. If you like, you are welcome to contact us and we will investigate.
Great experience with SaphirSolution. We had a problem with our merchandise management system and the SaphirSolution dev team helped us very quickly and easily. In my opinion, the transparent communication, accessibility and the independent, solution-oriented way of working should be positively emphasized.
0Everything worked out great, all nice people and very helpful, gladly again anytime.
0Highly recommended. I received very good and competent advice. Problems were pointed out and solutions found. I can only recommend it to everyone.
0SaphirSolution successfully managed our Shopware relaunch. Exceptional commitment and totally fair billing. Absolutely recommendable! If you have any questions, please contact us!
0Wow, we are thrilled with your positive feedback! It's great to hear that you are satisfied with our services. We remain at your disposal to provide you with the best service.
Do you need help finding your service provider? We are happy to help you!
Our industry experts will identify the best agencies for your needs, compare their offers and enable you to start a successful project.
We received competent and committed support from SaphirSolution in implementing our request. Everything went smoothly, uncomplicated and very customer-oriented. Special thanks to Bernadette Hohns, who gave us excellent advice on all questions relating to GA4. We felt that we were in very good hands, both professionally and personally!
0Thank you very much for the great review! We are very pleased to hear that you are satisfied with our service. We do everything we can to offer our customers a first-class experience.
A cooperation as it is written in the book! The super nice and, above all, very competent team from SaphirSolution has always been at our side since the beginning of our cooperation and is also immediately at our side in minor emergencies! That's the way it should be and we hope that our cooperation will continue to be good and hopefully very long...!
0Thank you for the great review! We are pleased that you had a positive experience with us. If you have any questions or concerns, we are always happy to help.
I have had bad experiences with them, they are a bunch of amateurs. We lost about 15,000 euros through customs, a breach by customs due to their mistakes. We have suffered with them for three months and they have not honored any of our contract, only promises, delays and no one has responded to calls. We always make an appointment to talk to each of them. Finally they want us to pay the third month and we have not received any condition from our contract. The star is not deserved
1Dear Abdullah, We have already discussed this topic several times and would like to express our regret once again about the problems in your company, especially in connection with the Amazon project. It is important to us that you understand that it is not fair to hold us responsible for things that are beyond our control. The difficulties and penalties incurred by customs are based on item information you posted on Amazon before we started working together. At no point was there an error on our part. We absolutely understand your frustration, but it is not right to make untrue claims publicly in order to harm us. Your accusations regarding our failure to comply with contractual agreements and our lack of response are also untrue. In the first two months of our three-month support period, we carried out extensive work, including Amazon troubleshooting, listing optimizations, Amazon A+ content, optimized gallery images, Amazon advertising as well as eBay optimizations, eBay design templates and eBay ads. You continue to use these measures. For platforms such as OTTO and Kaufland, we explained in detail how registration works and pointed out that only you as the account holder can complete the verifications, which unfortunately you never did. As you were no longer willing to pay the fees for our ongoing support due to your annoyance about the customs problems with your products in the second month of our support, we no longer had any basis to continue working on your project and ended our cooperation. We are very sorry that you had problems with customs due to the inadmissibility of your products and that your expectations of success on Amazon, eBay and other marketplaces were not met. But it is not fair and correct to publish false statements about our agency based on this. Nevertheless, we wish you continued success with your business!
Very competent and reliable agency for SEO and SEA. In addition, the colleagues are very uncomplicated but at the same time professional in their dealings. We are very satisfied and can only recommend them.
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