refurbed
Recommended Providers
Overall Rating
Distribution of rating stars
STARS | PERCENTAGE | DISTRIBUTION |
---|---|---|
5 Stars | 78.5% |
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4 Stars | 10.4% |
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3 Stars | 0% |
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2 Stars | 1.5% |
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1 Star | 9.6% |
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Profile Overview
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About refurbed
refurbed is the fastest-growing online marketplace for refurbished products in Europe and one of the top companies in Austria, Germany and Switzerland according to Kununu. Our products look and function like new due to the 40-step refurbishment process, and they are cheaper and more sustainable than buying new. With the team of 300 people located all over Europe, we make sure to create a better and more sustainable future for our next generations and the world as a whole.
Contact the vendor and get feedback on your queries in a timely manner.
Locations
Vienna
Jakov-Lind-Straße 7Reviews
Integrated Reviews
KEEP YOUR FINGER OFF REFURBED, NO HELP HERE. Story: Estimated delivery time should be 1-3 days. After 6 days I still haven't heard anything from the retailer in question... gives me a bad feeling. At least a message about the delay in my delivery would be appropriate. Service friendly, but unable to act. Update: The seller contacted me at my request and offered me another tablet, as the one we had signed the purchase contract for was not in stock. However, he did not explicitly mention that the replacement device does NOT have cellular (5G). I declined the offer. Refurbed then suggested that I withdraw from the contract and order a new one, which I also refused, as I would have incurred additional costs of €50. Refurbed's Special Support has now been called in because the iPad I ordered is no longer in stock. Special Support has never contacted me, nor has Peter Windischhofer, the managing director, contacted me with a solution. In fact, there is radio silence. Also, my PayPal account has not yet been refunded as announced (without my consent). Conclusion: Watch out here, there could be nasty surprises! I was sold a non-existent iPad here and then they tried to sell me an inferior device through poor communication. The good news: I have a purchase confirmation and will enforce it, unfortunately with stress, annoyance and waiting time... In the aftermath: It's better to spend a few bucks more and buy new, because you know what you have and you have a warranty. The idea of refurbishing is great in itself, but unfortunately poorly implemented here.
1Hello Leonard, we are very sorry if you did not have a positive shopping experience on our online marketplace. We are very sorry to hear that. Nevertheless, we would first like to thank you for choosing refurbed and thus, together with us and our refurbed retailers, setting an example for sustainable consumption. ♻️ Please contact us with your order details (by e-mail to [email protected]) so that we can look at your complaint in detail. If we suspect that the refurbed retailer has not adhered to our quality guidelines, we will of course take care of your complaint and find a satisfactory solution. Customer happiness is indeed very important to us at refurbed. That's why we would like to take care of you personally! 😍 LG, your refurbed team
Everything shipped quickly, the quality is absolutely superb. Very convincing and reputable. The Google Pixel 6a looked like new, as just announced. Why constantly use up new resources when you can have it refurbed in the same quality, especially at an unbeatable price.
0" The Lenovo ThinkPad P1 runs great, service (ordering, delivery etc.) was excellent. Good quality. Only one small comment: the bottom panel has about 1mm play, although the screws are tight. However, I would order a refurbished laptop from it-Versand again at any time. I am very satisfied with the product. "
0The order went smoothly and the product meets my expectations and how it was presented!
0The iPhone looks great and works well! And was also delivered promptly!
Very efficient and good quality.
0We've bought several cell phones here over the years for the sake of the environment. It doesn't always have to be new.
0I have now bought my 3rd iPhone here. Super product as described. Everything just fits. I will also buy the 4th here.
Excellent service. Within a few days of ordering, I had received my new used cell phone. I had to buy a more modern cell phone because I didn't have enough memory and my sister-in-law introduced me to your company.