hib Computer GmbH
Recommended Providers
5.0
5.0
Overall Rating
Distribution of rating stars
STARS | PERCENTAGE | DISTRIBUTION |
---|---|---|
5 Stars | 80% |
|
4 Stars | 0% |
|
3 Stars | 0% |
|
2 Stars | 10% |
|
1 Star | 10% |
|
Profile Overview
About hib Computer GmbH
Our services Your requirements are our priority: We focus on your needs and strive for a partnership-based relationship through reliability, competence, cost efficiency and quality. As a service provider and IT dealer, we take care of installation and setup and ensure smooth availability of your IT. In the selection of optimally suited hardware and software, we advise you and […].
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Locations
Nuremberg
hib COMPUTER GMBH Äußere Bayreuther Str. 59Expertise
- Web Development Agency: 100%
Programming & Scripting
- PHP: 100%
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Reviews
Integrated Reviews
The staff are very friendly and helpful! Was informed several times by phone about the progress of the repair! Can only recommend the company hib!
0Helped us very quickly and professionally. It was an old PC that is installed in a machine. Here helps only a technician who still knows old equipment and has such spare parts. The hourly rate of 120 euros is standard for the industry.
0I was helped with my problem quickly and without complications. Gladly again!
0An inquiry by fax and e-mail from 12.12./11.01 was not answered promptly until today. After telephone consultation it turned out unfortunately that for this the background knowledge is missing completely. Thus, as a civil engineer, I have to solve this problem, and for this there are some videos on YouTube. The staff unfortunately lacks any customer friendliness. Rothgang, 90425 Nuremberg
0Dear Mr. Rothgang, we regret your negative evaluation. For clarification: We do not perform the service "Bypass CPU lock" for legal and security reasons.
Many thanks to the hib team! I had caught a VIrus, luckily I got help very quickly and all my data could be saved / backed up. I can recommend without reservation!
1Very good price-performance ratio and super expertise. I got my PC back repaired on the same day. Only to recommend!
2Hello Mr. Maser, thank you for your feedback. We are very pleased that you appreciate our services and expertise. We hope to be able to support you with IT issues in the future as well.
The professionalism is certainly present here in computer repairs. However, the demanded prices are clearly excessive! A problem-free SSD installation of 2 previously already cloned SSDs is not a 107 € work performance .
1Hello Mr. Wolf, Thank you very much for your feedback. The feedback from our customers is always interesting for us, as we are continuously working on optimizing our services. We are very pleased that you appreciate the professionalism of our service. We regret to read that you are nevertheless dissatisfied. The 2* rating is surprising and disappointing for us, as you did not make any complaints about our services when you picked up your device. The 107€ you paid corresponds to 45min of work time of our technician. You dropped off your device at 09:12 and were able to take it back in working order at 10:33. During this time he disassembled, checked and cleaned your device. He also identified, assigned and installed the hard drives accordingly. Since the login on your device did not work, he spent about 10-15 minutes with you performing final steps and advising you personally. Such a fast, problem-free service is expressed by our fair price, about which we had informed you before handing over your device.