Gastfreund GmbH
Recommended Providers
Overall Rating
Distribution of rating stars
STARS | PERCENTAGE | DISTRIBUTION |
---|---|---|
5 Stars | 90.9% |
|
4 Stars | 0% |
|
3 Stars | 0% |
|
2 Stars | 0% |
|
1 Star | 9.1% |
|
Profile Overview
About Gastfreund GmbH
Company description: Not available
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Locations
Kempten
Bahnhofstraße 4Expertise
Frameworks
- .NET Framework: 100%
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Reviews
Integrated Reviews
We have been working with Gastfreund for 4 years. We have had to send the kiosk back every year because it breaks down every year. Even during the year, the kiosk "broke down" from time to time. This year again, we were simply told to buy a new one (very environmentally conscious). The service: miserable. There is no call-back; you have to make sure you reach the right person at the right time. Definitely not recommended after 4 years. Technology that wants to be progressive, but unfortunately is far from it. If you have the option, it is better to choose another provider.
0Hello U Lu, thank you very much for your review. We are sorry that you are not satisfied with the touchscreen kiosk. We will get in touch with you as soon as possible to find a suitable solution together. Best regards, your hospitality team
Am new to Gastfreund and so far very satisfied with everything; starting from the first phone call to the online training. My expenses for the online guest folder to increase our quality in the business is very well invested 🥰 thank you 🤩
2Dear Mrs. Kracher, thank you very much for your great review. It's great that you are so happy with our service and the digital guest portfolio. We look forward to working with you in the future! Your hospitality team 🖤
Great team with a very helpful product! Fast and uncomplicated advice at a fair price. We are thrilled and can only recommend Gastfreund to all hoteliers, hosts and landlords.
1Dear Mrs. Lampert, thank you very much for your kind words and the great review. We are happy about the cooperation! 🖤 Your hospitality team
We use the digital guest folder in one of our managed hotels. The feedback from guests has been consistently positive. I am very happy to recommend it to others!
2Hello Mr. Hengst, thank you very much for your great review! We are very happy about the positive feedback on the digital guest folder. Kind regards Your hospitality team
Great team. Very friendly and the staff is very well trained. We would recommend Gastfreund to any accommodation business.
1Thank you very much for the super rating! We are very happy about the great cooperation with you. Many greetings Your Gastfreund team
A super nice team, all inquiries are answered quickly and special requests are competently addressed.
2Dear Mr. Röttenbacher, thank you very much for this great review. We are very much looking forward to further cooperation with you. Many greetings, your Gastfreund team
Absolutely professional and competent advice. All requirements and wishes were carried out without any problems. Highly recommended !!!
1Hello Mr. Koch, thank you very much for your words and the great review. We are glad that you like our service so much. Kind regards Your Gastfreund team
thank you very much - was a very good and understandable introduction for the whole team
1Dear Mrs. Simma, thank you very much for your kind words! We are glad that you enjoyed the introduction and wish you continued enjoyment with the digital guest folder. Your hospitality team :)
Super satisfied. The accessibility and the service is only recommendable. The fact that I can edit the app myself is mega, wish I could also change the homepage so quickly and easily.... Can only recommend Gastfreund to everyone and at any time.... Price performance absolutely acceptable
2Dear Mr. Hamel, thank you very much for this great review and cooperation. We are glad that you are so satisfied with the app and our service. Your hospitality team 🖤
Thank you for the great review! Your Gastfeund team