ESET
Recommended Providers
3.9
4.9
Overall Rating
Distribution of rating stars
STARS | PERCENTAGE | DISTRIBUTION |
---|---|---|
5 Stars | 80% |
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4 Stars | 0% |
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3 Stars | 10% |
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2 Stars | 0% |
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1 Star | 10% |
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Profile Overview
About ESET
ESET stands for reliable malware protection and virus protection. Antivirus for home users and businesses. Surf, work and play safely now.
Contact the vendor and get feedback on your queries in a timely manner.
Locations
Jena
Spitzweidenweg 32Expertise
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Reviews
Integrated Reviews
Top product and very good support.
0Hello BM B72, thank you very much for your review! We are very happy that you are satisfied with support and product! Best regards, ESET Social Media Team
So far I was very satisfied with ESET. I will but due to worse activation and licensing behavior, as well as over the cheeky way of telephone treatment, make a big bow around this company in the future! One should consider times from where to where the money flows! Obviously this has not been understood. I am just not quite clear why an already existing customer loyalty is so trampled with feet - but okay - everyone as he wants and can. I will also strongly advise the companies I support not to use ESET products! If you had been really interested in my problems, this review would not be here and I would not have to look for someone else. ... but I had only one license problem
0Dear Ben. L., Thank you very much for your evaluation and notification in this way. The satisfaction of our customers is very important to us, so I would like to offer you that we look at the process again. Please send us a message with details of the transaction and your customer account to socialnews (a t) eset .de . With kind regards David from the ESET Social Media Team
I have been using ESET NOD32 for almost 20 years and I have always been very satisfied with it. This is also due to the fact that most other manufacturers of similar software have switched off the update servers for their versions for older operating systems many years ago. Because I still use them whenever possible since some of my hardware components do not work under newer operating systems due to lack of suitable driver software and also some software suitable for older operating systems is not supported by them I was very happy that updates for the 9.x versions of NOD32 were still provided. Therefore I am very disappointed and shocked and also angry that now with end of September 2022 the update servers for the 9.x versions of NOD32 were switched off. Especially older operating systems (I am not allowed to name them, otherwise the text will not be published) for which no more security updates are provided need additional protection programs. That I should now use a newer operating system without regard to whether my hardware and software is suitable for it, I find a serious imposition, because what good are the latest operating systems with the latest security features if the price is that half the computer no longer works? That is not better than if a malicious program does the same and if a newer operating system can not be installed then nothing is helped with this anyway. I bought a 1-year license for several PCs in June 2022 and I could have been informed as a registered user by e-mail that there will be no more updates for the 9.x versions of NOD32 from October on. Then I would have reconsidered the purchase, but that's probably what ESET thought...
0Dear Beate, thank you for your review and, of course, for your many years of loyalty to ESET NOD32. As with operating systems such as Windows XP or Windows 7, the support period and the delivery of updates for our program versions will also end at some point. For this purpose, a notification about the end of support is provided in advance in the programs (see also here https://support-eol.eset.com/de/policy_home/product_tables.html). We also inform about the operating systems supported by the programs before the purchase. We ask for your understanding that we can provide older program versions with updates only for a limited period of time. As a user you have the possibility to use your license with a newer program version. Unfortunately, we cannot offer you an alternative if your currently used operating system is no longer supported by the manufacturer. As a security manufacturer, we also strongly advise you not to use outdated operating systems, as they no longer receive security updates and can therefore have dangerous security vulnerabilities. With kind regards David from the ESET Team
I have been using ESET Internet Security for 6 years, and have now added ESET Mobile Security. I find ESET reliable and runs in the background without attracting much attention. The very nice staff, I am surprised every time how friendly and competent the advice and help is.
0Dear Ute, thank you very much for your honest feedback about our products and our support. Many greetings from the ESET team
ESET has been protecting my computers for years, it's user friendly and runs reliably in the background with no problems. Thumbs up
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Nice team, good products :)
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