With us, professionals from consulting & strategy, marketing, technology and creation work together on your goals right from the start. This setup is the basis of Digital Masters, our DNA. And it works really well.
From start-ups to big players, we support you in digitizing your business. We optimize your channels and campaigns, maximize your results, develop suitable platforms and let your brand shine where it is seen. In doing so, we focus on nothing less than your success! Sounds really good, doesn't it? Then get in touch.
Do you have any questions about this information?
Contact the vendor and get feedback on your queries in a timely manner.
Nornorm
Bauer Media Group
DREEMS
Fritzi aus Preußen
Geis Global Logistics
Karl Dose – power for ships
Der Keksbäcker
kimeta.de
Knödelfein
Ohl Fulfilment GmbH & Co. KG
Handelsblatt Media Group
Schwäbisch Hall
Serviceware
Stadt Land Frucht
Stage School Hamburg
Gieseke Cosmetic International
amor Group
stageart musical school
prowin nomis
TELOH
Lyreco
Yamaha Music Europe GmbH
BLUME2000 SE
Berendsohn AG
Emsland-Stärke GmbH
BikeYoke Germany
Razer Europe GmbH
PrimaNeo GmbH & Co. KG
CRIF GmbH
HORNBACH Baumarkt AG
Hydrophil Wasserneutral GmbH
DER FREITAG Mediengesellschaft mbH & Co. KG
Altonaer Silber Werkstatt Friedhelm Hänsch GmbH
BESTAR Stahlhandelgesellschaft Remscheid mbH
Noah Haus GmbH
Element GmbH
Osann GmbH
ADLER Smart Solutions
PETERS + BEY GmbH
Rolling Pants GmbH & Co. KG
Fidlock GmbH
ProGetränke AG
TREK Fahrrad GmbH
Walberg Urban Electrics GmbH
Sanetta Gebrüder Ammann GmbH & Co. KG
elektroland24 GmbH & Co. KG
SOUNDBOKS COPENHAGEN
cropspot GmbH
Awards & Partner Statuses
Google Partner
Mailchimp Partner
Shopware Solution Partner
Bing Accredited Professional
Meta Business Partner
searchmetrics Professional
Case Studies
Corporate Identity und Development – Knife Lounge.
The Altonaer Silberwerkstatt is a specialty store all about silver, knives and cutlery in Hamburg-Altona. In addition to a huge assortment, the traditional craft has been kept alive here for over 140 years. From the conception and design of advertising materials to the expansion of the store, we have been accompanying ASW for quite a while and have achieved several milestones together.
Challenge
Due to the size and growth of the Altona silver workshop, the desire arose to develop another sales channel - the Knife Lounge. This is a feel-good oasis for knife fans, including a comfortable armchair and specialist reading in a cozy atmosphere. The showroom contains fascinating knives from all over the world and takes the viewer on an exciting journey. The challenge was to develop a coherent and user-friendly link between the existing store and the Knife Lounge as a further sales channel. In doing so, the new online store must meet the changing requirements of the digital world.
Solution
Development of a brand card with a new look & feel for the Knife Lounge
Development of a new information architecture for the ASW Shop and the Knife Lounge
Development of a future-oriented and well-functioning online store
The process
Technical requirements workshop for the online store
Data-supported analysis of the existing store
Phase 1: Preparation
Phase 2: Conception
Phase 3: Implementation
Further measures
Development of a branding strategy (ASW x Knife Lounge)
Development and expansion of online marketing according to new marketing strategy
Results
The development of the Knife Lounge created a customer-centric and target-group-oriented online store that communicates the competencies of the Altonaer Silberwerkstatt to the outside world and to customers in an eye-catching way. In this way, not only the brand presence of the company, but also customer loyalty is further strengthened.
Do you have a similar project?
Contact the service provider and receive an appropriate offer in a timely manner.
We are Digital Masters, your agency for e-commerce, websites and digital communication. Whether start-up or big player, B2C or B2B, we guide you through the digital jungle. And we do it with passion, know-how and a lot of power.
What sets you apart from the competition?
Digital Masters distinguishes itself through its holistic and interdisciplinary consulting approach. With us, professionals from consulting, marketing, technology and creation work together on your goals right from the start. This setup is the basis of Digital Masters, our DNA. And this is how we create holistic digital experiences.
What is your project approach?
We work in an integrated project team - on-site and remote. By working together in this way, we leverage the expertise of all departments and likewise the synergies that arise.
SCRUM: Within large projects, we assemble an interdisciplinary team of experts from all departments who work together with the customer and service providers on a defined scope.
KANBAN: Especially in the ongoing support and further development of our active customers, we use Kanban in Jira to quickly handle requests and implement new features.
ORGANIZATION: Daily communication, a weekly project status, a monthly management meeting, we adjust votes to the needs of the project team.
COMMUNICATION: Our customers get access to their own customer channels in Slack and Microsoft Teams. This allows them to communicate with their project team at any time and receive regular updates.
How do you calculate scope, time & budget?
Smaller projects and monthly lump sums are calculated by our experts from the specialist departments and project management - this is where most of our experience lies in operational implementation.
Larger projects often require a requirements workshop, as many framework conditions are still too vague for a calculation. In this workshop, a specialized and/or interdisciplinary team defines the requirements and scope of the project together with the customer. This is followed by a calculation that is as detailed as possible and, in the subsequent phases, a cost estimate with a minimum and maximum budget. In the case of a follow-up order, the workshop is usually billed on a percentage basis.
Who is your typical client?
A typical customer? We don't have one. From small start-ups to established companies, B2B or B2C, our customers come from a wide range of industries. Thanks to our broad portfolio of services and our interdisciplinary team, we are able to develop customized solutions for a wide range of customer needs.
Are these answers plausible to you?
Contact the service provider and receive an appropriate offer in a timely manner.
DM has created an analysis of my brand and an action plan for my retail store
The team is world class! It was always important to me to have a partner at my side who is like my own team and understands what we do and how we do it. That's really fun!
Quality:5.0
Budget:5.0
Collaboration:5.0
Planning:5.0
Recommendation:
Sortlist
Muruk The greatNovember 2023
5.0
0
Google
5.0
July 2023
Reviewer:Wencke StarkPrimaNeo GmbH & Co. KG
We have a long-term partnership with Digital Masters and work together on all our projects in the areas of e-commerce, social media, website design, store systems, etc.
When working together with Digital Masters, the atmosphere is always relaxed, yet focused, committed and goal-oriented. Even in projects with tight schedules, there is never any hectic.
Quality:5.0
Budget:5.0
Collaboration:5.0
Planning:5.0
Recommendation:
Sortlist
5.0
April 2023
Reviewer:Julian JacobiNORNORM BV
SEO analysis 100% satisfactory. Honest feedback and very detailed
Fast response times to questions, in-depth analysis of the topics and a super team
Transparenter und respektvoller Austausch mit der Geschäftsleitung und des Führungsteams, meist schneller Austausch im operativen Arbeiten über Chat
Projektmanagement
Quality:4.0
Budget:4.0
Collaboration:4.0
Planning:5.0
Recommendation:
Sortlist
5.0
December 2022
Reviewer:Ole Reinefeldelektroland24 GmbH & Co KG
Digital Masters was commissioned to support the current store system. The support was to result in a strategy for the future in the area of digitization and realignment with regard to e-commerce 3.0, as well as a coordinated marketing strategy.
A partnership-based, goal- and solution-oriented and trusting cooperation in the Hanseatic style leads from the beginning to a quick understanding of the requirements and a correspondingly fast and accurate implementation.
Re-Branding Online Marketing Kampagne | Landing Pages für Product Launches und Online Marketing Kampagnen mit Fokus Performance | Konzept Employer Branding und Umsetzung im Bereich Online
Die gemeinsame kreative Arbeit und das Weiterentwickeln von Ideen, mit dem gemeinsamen Verständnis, die beste Performance erzielen zu wollen. Die Begeisterung von Digital Masters für unser Produkt und uns als Unternehmen
Quality:5.0
Budget:5.0
Collaboration:5.0
Planning:5.0
Recommendation:
Sortlist
5.0
November 2022
Reviewer:Christian KornTe-Loh Michael Korn GmbH
Use of Google AdWords to acquire new customers
The 14-day Jour Fix via Zoom with the responsible employees
Unfortunately no
Quality:5.0
Budget:5.0
Collaboration:5.0
Planning:5.0
Recommendation:
Sortlist
5.0
November 2022
Reviewer:Gabriel SéquinThe Honey Colony GmbH / Honey for Life
To create a webshop to offer our Australian honey to the German market. Digital Masters was responsible for all aspects of the project.
Working with such a fun and dedicated team. No wasted minutes and very efficient.
Not that I know of.
Quality:5.0
Budget:5.0
Collaboration:5.0
Planning:5.0
Recommendation:
Sortlist
5.0
November 2022
Reviewer:Saskia FritschPMC Labs & Distribution B.V. - ActiNovo
The agency helped us to technically rescue a failed Shopware store relaunch!
The communication with the team was easy, efficient and goal-oriented. What I liked most was the project management and the structured way of working!